RESOURCES • NAVIGATION

NL HEALTH SERVICES’ HEALTH INFORMATION (“HI”) WEBSITE

Find information on a wide range of health and wellness topics for all ages. From family meals to family planning, from sexual health to mental health, from getting active to getting immunized - the Hi website has you covered!

Note: As of April 1, 2023, all regional health authorities and the Newfoundland and Labrador Centre for Health Information transitioned to NL Health Services, a single provincial health authority. This website (formally Eastern Health's Hi website) will continue to be updated during the transition period.

PROVINCIAL CANCER CARE PROGRAM

The Provincial Cancer Care Program is responsible for providing services to cancer patients throughout the province of Newfoundland and Labrador. We have staff to help patients access screening services and manage their diagnosis, treatment, follow-up care, survivorship, palliative care and pain and symptom management.

• radiation therapy,
• systemic therapy (chemotherapy),
• cancer screening programs (breast, colon, cervical),
• tele-oncology,
• clinical trials,
• consultative services, and
• supportive care services such as nursing, nutrition, pharmacy and social work.

INDIGENOUS PATIENT NAVIGATORS

The Indigenous Patient Navigator Program is a partnership between Eastern Health and First Light - St. John’s Friendship Centre to provide support and assistance for Indigenous patients and their families who travel to St. John’s for medical appointments.

• Provides referral and/or advocacy to ensure access to the most appropriate health care options
• Navigation to and escorting patients to appointments
• Arranging translation services
• Assisting to access meals, transportation, accommodations, medical supplies and discharge planning

211 NEWFOUNDLAND AND LABRADOR

NL.211.CA is the public online version of the database used by information and referral specialists for the 211 telephone/email service. It is 100% free and confidential.

This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in Newfoundland and Labrador. It is searchable by location and topic.

Call 211 or search their website for:

• Food banks
• Alzheimer support
• Mental health help, and more

TIME FOR THE SHOT

Immunizations protect people and communities by preventing the spread of disease. As more people are immunized, the risk of disease for everyone is reduced.

Vaccines are safe and effective. Getting an Influenza or COVID-19 vaccine is the best way to protect yourself and others.

• Information on how to book a vaccine appointment.
• Answers to frequently asked questions about vaccines.
• Resources for health care professionals.
• Resources for parents and employers.

BRIDGE THE GAPP

Bridge the Gapp is an online resource designed to connect with guidance and support for mental health and addictions in Newfoundland and Labrador.

The best thing about it is its accessibility. From a computer, tablet or a phone in your pocket, you can instantly access content that can provide advice, inspiration, assurance, or direction for finding additional supports when you need it the most.

Bridge the Gapp offers self-help resources, links to local services, and allows the user to share their own personal stories.

NEWFOUNDLAND AND LABRADOR SMOKERS' HELPLINE CARE REFERRAL PROGRAM

The Newfoundland and Labrador Smokers' Helpline is a free and confidential service that helps people throughout the province to reduce/quit smoking tobacco and/or vaping. Clients can access information and support through phone counselling with a trained Quit Coach, text message and email programs, as well as virtual group programs. Family Care Teams can easily refer clients to the Smokers' Helpline via EMR, online at www.smokershelp.net/care-program or through fax. Clients can also self refer by calling the number on their cigarette package or 1 800 363 5864.

NEWFOUNDLAND AND LABRADOR CENTRE ON SUBSTANCE USE (NLCSU)

NLCSU advances substance use health in Newfoundland and Labrador through education, harm reduction, and collaboration with lived experience, communities, and health providers. They offer training, resources, and lead initiatives like the provincial take-home naloxone program. They provided a one-pager for the website and asked that we share webinar events on the Resource Hub, such as NLCSU Summer Webinar Sessions in July 2025, which will offer valuable learning opportunities focused on substance use health.

THE PERINATAL PROGRAM NEWFOUNDLAND AND LABRADOR (PPNL)

Perinatal Program Newfoundland and Labrador (PPNL) is a provincial program administered through the Eastern Urban zone of Newfoundland and Labrador Health Services (NLHS). PPNL's mandate is to enhance perinatal health outcomes through the facilitation of education and training based on national standards and programming for staff across the province, development of resources and standardized documentation forms, participation in provincial quality and case review processes, as well as participation in health promotion initiatives and the collection of data.

The prenatal record is a standardized form developed by PPNL that is completed by health care providers at each prenatal visit to track health history, monitor progress, and document care during pregnancy for all pregnant people in Newfoundland and Labrador. This information is used to monitor health trends, guide program planning, support research, and provide education for health professionals and the public.

PPNL is launching a revised provincial prenatal record for use across Newfoundland and Labrador in fall 2025. Please consider completing this short questionnaire to help gauge interest and needs of prenatal care providers with regards to formal education for the revised Prenatal Record: Prenatal Record Education Needs Assessment. More details about the launch of the revised Prenatal Record, as well as accompanying documents, can be found here.