Health care isn’t one size fits all. Every person (and community) is unique, and therefore we need to take a needs-based approach to planning teams and an individualized approach to care. That’s why the province introduced Family Care Teams. Family Care Teams offer seamless access to multiple health care professionals that focus on meeting the health and social needs of individuals and families. At a Family Care Team, a team of health professionals, come together to deliver care that meets your individual health and social needs.
Family Care Teams include:
Based on needs and available resources, Family Care Teams will also have the following providers:
A Family Care Team will have clear pathways to connect and/or integrate with:
A Family Care Team will have linkages to:
Family Care Teams are at various stages of development in many areas across the province. If you do not have a primary care provider now, you can register with Patient Connect today so Newfoundland and Labrador Health Services can assign you to a provider or a Family Care Team when one becomes available in your area. The information collected through Patient Connect is also helping us plan for more Family Care Teams.
The NL Health Services Client Relations Office is a formal venue to provide feedback
regarding the care or services you have received from NL Health Services.
Eastern Zone
Phone: 709-777-6500 (toll free 1-877-444-1399)
client.relations@easternhealth.ca
Central Health Zone
Phone: 709-292-2272 (toll-free 1- 888-799-2272)
client.relations@centralhealth.nl.ca
Western Zone
Phone: 1-833-784-6802
clientrelations@westernhealth.nl.ca
Labrador-Grenfell Zone
Phone: 1-833-505-1178
client.relations@lghealth.ca